Transform raw data into actionable insights. Our Business Intelligence and Reporting services help organisations make evidence-based decisions by defining metrics, designing reporting frameworks, and delivering analytics solutions that drive performance, accountability, and strategic clarity across your operations.
What We Do
Metrics & KPI Definition
Work with stakeholders to define meaningful metrics, KPIs, and OKRs aligned with strategic objectives. We ensure metrics are measurable, actionable, and tied to business outcomes. We help you move beyond vanity metrics to focus on what truly drives value.
Reporting Framework Design
Design comprehensive reporting frameworks that capture the right data at the right cadence. From executive dashboards to operational reports, we structure information for clarity and impact. We ensure reporting supports decision-making at all levels.
Business Intelligence Platform Implementation
Implement modern BI platforms (Power BI, Tableau, Cognos) to automate reporting, enable self-service analytics, and provide real-time visibility into business performance. We design solutions that are user-friendly and scalable.
Data Modelling & Analytics
Build robust data models that integrate multiple sources, ensure data quality, and support complex analysis. We help you extract insights from your data to inform strategy, operations, and decision-making at all levels.
Dashboard & Visualization Design
Design intuitive dashboards and visualisations that communicate insights clearly. We focus on user experience and ensure dashboards support decision-making. From executive summaries to detailed operational views, we deliver solutions tailored to your audience.
Training & Adoption Support
Provide training and ongoing support to ensure your team can effectively use BI tools and extract insights from data. We help you build a data-driven culture and maximise adoption and value realisation.
Who We Are
Our Business Intelligence and Reporting team brings deep experience across banking and finance, energy and utilities, government and public sector, and corporate and retail environments. We combine technical expertise in data platforms and analytics with business acumen to deliver solutions that drive decision-making, accountability, and strategic clarity.
PhD economist with 15+ years in data science, policy analysis, and business intelligence. Miguel leads our analytics practice, designing metrics frameworks, data models, and BI solutions that deliver insights for strategic decision-making.
Senior BA with extensive experience in banking, energy, and government BI implementations. Francisco specialises in requirements definition, data modelling, BI platform delivery (Power BI, Cognos, Tableau), and user adoption support.
What We’ve Delivered
Banking & Financial Services
Designed and implemented BI solutions for transactional banking, including customer analytics dashboards, product performance reporting, and risk metrics frameworks. Delivered cost savings through migration from legacy systems to modern BI platforms (Power BI, Tableau). Established KPI frameworks for retail, wholesale, and corporate banking divisions.
Energy & Utilities
Built operational dashboards for asset performance monitoring, maintenance scheduling, and cost control. Integrated data from multiple sources to provide real-time visibility into network operations and financial performance. Designed reporting frameworks for regulatory compliance and stakeholder reporting.
Government & Public Sector
Developed policy analysis frameworks and reporting systems to support evidence-based decision-making. Created metrics and KPIs aligned with government priorities and accountability requirements. Implemented self-service BI platforms enabling agencies to explore data and generate insights independently.
Corporate & Retail
Implemented self-service BI platforms enabling business users to explore data and generate insights. Designed KPI frameworks for finance, operations, and customer experience reporting. Delivered executive dashboards and operational reports supporting strategic and tactical decision-making.
Related Services
Data Management
Data strategy, governance, architecture, and quality frameworks that support BI and analytics initiatives.
Data Analysis
Process and data mapping, lineage discovery, and analysis to support integration programs and data-driven decisions.
Policy Analysis
Evidence-based policy analysis and research to support strategic planning and government decision-making.
Research
Custom research and analysis to inform strategy, validate assumptions, and support business decisions.
Commercial Management
Cost control, contract management, and commercial strategy informed by robust reporting and analytics.
Project Management
End-to-end project delivery support for BI, analytics, and reporting initiatives.
Our Approach
- Discovery & Requirements – We start by understanding your business objectives, current reporting landscape, and stakeholder needs. We work with you to define metrics and KPIs aligned with strategy and operations.
- Design & Architecture – We design scalable BI solutions and reporting frameworks that integrate data from multiple sources and support both operational and strategic reporting. We focus on user experience and decision support.
- Implementation & Delivery – We implement BI platforms, build data models, and deliver dashboards and reports. We ensure solutions are intuitive, performant, and support self-service analytics where appropriate.
- Training & Support – We provide comprehensive training and ongoing support to ensure your team can effectively use BI tools and extract insights from data. We help you build a data-driven culture and maximise value realisation.
Why Choose FR2
- Cross-Sector Experience – We’ve delivered BI and reporting solutions across banking, energy, government, and corporate sectors. We understand industry-specific requirements, compliance needs, and best practices.
- Technical & Business Expertise – Our team combines deep technical skills in BI platforms (Power BI, Tableau, Cognos) with business acumen. We translate technical complexity into business value and strategic clarity.
- User-Centric Design – We focus on user experience and decision support. Our dashboards and reports are designed to be intuitive, actionable, and aligned with how your teams actually work.
- End-to-End Delivery – From strategy to implementation to training and support, we manage the full lifecycle of BI initiatives. We ensure solutions are scalable, maintainable, and deliver sustained value.
Get in Touch
Ready to transform your data into actionable insights? Contact our Business Intelligence and Reporting team to discuss how we can help you define metrics, design reporting frameworks, and deliver BI solutions that drive decision-making, accountability, and strategic clarity.
Lead contacts: Miguel Lorca – Economist & Data Scientist miguel.lorca@fr2.com.au
Francisco Diaz – Senior Business Analyst & Data Specialist francisco.diaz@fr2.com.au
More of the FR2 team
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